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Built here. Accountable here.

Orbis Care was founded in Henley-in-Arden in 2021. We are an independent provider, no franchise, no distant head office. Two directors, a small office team on Henley High Street, carers we employ directly, and a straightforward commitment to doing this well.

Our story

How Orbis came to be

Raj and Prabh Gill started Orbis Care in February 2021. Not as a franchise, not as an acquisition. From scratch, in the community where we live.

Raj is our Managing Director and Registered Care Manager. She spent years in care before Orbis, working in services, managing teams, developing her understanding of what genuinely good care requires. When the time came to build something of our own, the question she kept returning to was: what would it look like if a care provider actually got it right?

Prabh handles the business infrastructure, the finance, quality systems, procurement, and operational rigour that lets the care team do their job without the wheels falling off. Between us, we have what most independent providers lack: strong clinical leadership and the commercial backbone to sustain it.

We work with families across south Warwickshire. We know every client by name, and that is a deliberate choice. It is the scale at which we can be genuinely accountable, and accountability is the point.

Our team

The people behind your care

We are a small team, and that is deliberate. Whether you want to talk about a visit time, a change in care, or how the business is run, you can speak to any of us, directors included.

Raj Gill, Managing Director and Registered Care Manager at Orbis Care

Raj Gill

Managing Director and Registered Care Manager

Raj holds the title Registered Care Manager, which is not a courtesy title but a legal designation. She is the named individual formally responsible to the CQC for the quality and safety of everything Orbis delivers. That accountability shapes how she leads the team and how training, care planning, and quality assurance work here.

Most care providers train to a compliance minimum. At Orbis, training is built around what actually changes outcomes for clients, and for the carers who look after them.

Prabh Gill, Director at Orbis Care

Prabh Gill

Director

Prabh runs the business side of Orbis: finance, HR, procurement, and the quality systems behind our ISO 9001 certification. His job is to make sure the care team has the people, tools, and support it needs, so nothing gets in the way of good care.

If you have a question about fees, invoices, funding, or how Orbis works as a company, Prabh is the person to ask.

"Raj has transformed training from a compliance exercise into a genuine development journey. Through funded qualifications, specialist learning opportunities and innovative initiatives such as dementia simulation training, she has created a culture of continuous improvement. Her commitment to professional development has strengthened skills, confidence and quality across the workforce."
Stars of Social Care 2026 Judges, Learning & Development category

In the office

Working alongside Raj and Prabh in Henley-in-Arden, keeping care organised day to day.

Terri, Operations Manager at Orbis Care

Terri

Operations Manager

Terri keeps the day-to-day running of care on track, from staffing and carer support to making sure every visit is covered.

Manpreet, Care Co-ordinator at Orbis Care

Manpreet

Care Co-ordinator

Manpreet plans visit times and matches carers to clients. If anything about your rota changes, she is usually the one who lets you know.

Tonii, Office Administrator at Orbis Care

Tonii

Office Administrator

Tonii looks after the office, from answering calls to handling paperwork, and makes sure your message reaches the right person quickly.

Our credentials

Independently assessed, not self-reported

ISO 9001 Quality Management Systems Certified

Our quality management system has been independently certified to ISO 9001. It means our processes are documented, regularly audited, and consistently applied, regardless of who is on shift or what day of the week it is. Very few domiciliary care providers at our size hold this standard.

Warwickshire County Council Contracted Provider

Warwickshire County Council commissioned us through competitive procurement to deliver funded care for adults in the area. To be on that framework, we had to demonstrate that our quality and safeguarding standards meet the council's requirements. We did not self-nominate.

Stars of Social Care Awards 2026, Home Care category, Highly Commended, Learning and Development

Stars of Social Care 2026, Highly Commended, Learning & Development

Recognised nationally for the way we approach staff training. The judges specifically called out dementia simulation training and funded qualifications as evidence of a genuine commitment to development, not compliance box-ticking.

UK Enterprise Awards 2026 winner badge, Award for Excellence in Compassionate Care, West Midlands

UK Enterprise Awards 2026, Excellence in Compassionate Care (West Midlands)

An independently judged recognition of the quality of care we deliver to clients and their families.

9.9 on homecare.co.uk

Rated 9.9 on homecare.co.uk, one of the main independent review platforms for home care in the UK. Read our reviews.

CQC Registered

Orbis Care is registered with and regulated by the Care Quality Commission. Our current rating and latest inspection report are available on our CQC profile and in the footer of every page.

Our people

Carers you can trust to know your loved one

Every Orbis carer is directly employed by us. No agency staff. That means we are fully responsible for how they are recruited, trained, and managed, and for how they treat your loved one.

Before any carer begins work with a client, they are DBS checked, reference verified, and introduced in person. We do not send unfamiliar faces through the door.

We invest in their ongoing development too, not just induction training. Our carers receive qualifications in dementia care, medication management, and specialist support, because the people doing this work deserve to be genuinely good at it, and our clients deserve the benefit of that.

Our phone lines are monitored every day from 7am to 10pm. If something needs attention, there is always someone to reach.

Want to know more about how we work?

Call us or book a free assessment. There is no obligation, and the conversation does not commit you to anything.

Book Free Assessment Call 01564 335180
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